Issues

Retrieve a list of issues.

GET

https://partner-api.monta.com

/api/v1/issues

Required scope: alerts:read

Retrieve a list of issues. › query Parameters

operatorId

integer | null · int64

Restrict to a sub-operator. Required when your consumer has access to more than one operator and none is implied by your credentials.

Example: 10

status

string | null · enum

Filter by issue status.

Enum values:

open

resolved

Example: open

lastEventFrom

string | null · date-time

Only include issues with an event at or after this time.

Example: 2026-06-01T00:00:00Z

Retrieve a list of issues. › Responses

get-issues 200 response

OffsetBasedResponse_2

Issue[] · required

MontaPage.Meta · required

Report an issue.

POST

https://partner-api.monta.com

/api/v1/issues

The scope, team and site must belong to the operator the issue is created under.

Required scope: alerts:write

Report an issue. › Request Body

A manually reported issue.

CreateIssue

type

string · minLength: 1 · maxLength: 255 · required

The issue type token.

Example: cp.offline

AlertScopeInput · required

What a new alert or issue is about.

operatorId

integer | null · int64

Operator to create the issue under. Defaults to your own operator.

teamId

integer | null · int64

Team the issue belongs to, if any. Must belong to the same operator.

siteId

integer | null · int64

Site the issue belongs to, if any. Must belong to the same operator.

Report an issue. › Responses

post-issue 200 response

A single operational issue for your operator.

Issue

id

string · required

Id of the issue.

Example: 5510

type

string · required

The issue-type token.

Example: charge_point_offline

AlertScope · required

What an alert or issue is about.

status

string · enum · required

Current status of the issue.

Enum values:

open

resolved

unknown

Example: open

operatorId

integer · int64

Id of the operator this issue belongs to.

Example: 1

teamId

string | null

Id of the team this issue is scoped to, when service-alerts exposes it. Null today.

siteId

string | null

Id of the site this issue is scoped to, when service-alerts exposes it. Null today.

eventCount

integer · int64

Number of events attached to this issue.

Example: 14

firstEventAt

string | null · date-time

Earliest event on this issue, if any.

lastEventAt

string | null · date-time

Most recent event on this issue, if any.

resolvedAt

string | null · date-time

When this issue was resolved, if it has been.

POST/api/v1/issues

curl https://partner-api.monta.com/api/v1/issues \
  --request POST \
  --header 'Content-Type: application/json' \
  --header 'Authorization: Bearer <token>' \
  --data '{
  "operatorId": 0,
  "type": "cp.offline",
  "scope": {
    "type": "charge-point",
    "id": "42"
  },
  "teamId": 0,
  "siteId": 0
}'

Example Request Body

{
  "operatorId": 0,
  "type": "cp.offline",
  "scope": {
    "type": "charge-point",
    "id": "42"
  },
  "teamId": 0,
  "siteId": 0
}

json

Example Responses

{
  "id": "5510",
  "operatorId": 1,
  "type": "charge_point_offline",
  "scope": {
    "type": "charge-point",
    "id": "42"
  },
  "teamId": "teamId",
  "siteId": "siteId",
  "status": "open",
  "eventCount": 14,
  "firstEventAt": "2024-08-25T15:00:00Z",
  "lastEventAt": "2024-08-25T15:00:00Z",
  "resolvedAt": "2024-08-25T15:00:00Z"
}

json

application/json

Retrieve a single issue, including its recent events.

GET

https://partner-api.monta.com

/api/v1/issues/{issueId}

page/perPage paginate the embedded events. Required scope: alerts:read

Retrieve a single issue, including its recent events. › path Parameters

issueId

string · required

Retrieve a single issue, including its recent events. › query Parameters

operatorId

integer | null · int64

Retrieve a single issue, including its recent events. › Responses

get-issue 200 response

An issue with its day-bucketed event trend and paginated events.

IssueDetail

id

string · required

Id of the issue.

Example: 5510

operatorId

integer · int64 · required

type

string · required

AlertScope · required

What an alert or issue is about.

status

string · required

eventCount

integer · int64 · required

AlertEventFrequencyBucket[] · required

Day-bucketed event counts for this issue.

object · required

Events attached to this issue, most recent first.

teamId

string | null

siteId

string | null

firstEventAt

string | null · date-time

lastEventAt

string | null · date-time

resolvedAt

string | null · date-time

GET/api/v1/issues/{issueId}

curl https://partner-api.monta.com/api/v1/issues/:issueId \
  --header 'Authorization: Bearer <token>'

Example Responses

{
  "id": "5510",
  "operatorId": 0,
  "type": "type",
  "scope": {
    "type": "charge-point",
    "id": "42"
  },
  "teamId": "teamId",
  "siteId": "siteId",
  "status": "status",
  "eventCount": 0,
  "firstEventAt": "2024-08-25T15:00:00Z",
  "lastEventAt": "2024-08-25T15:00:00Z",
  "resolvedAt": "2024-08-25T15:00:00Z",
  "eventFrequency": [
    {
      "start": "2026-06-26T00:00:00Z",
      "count": 12
    }
  ],
  "events": {
    "data": [
      {
        "id": "990112",
        "source": "ocpp",
        "type": "charge_point_offline",
        "chargePointId": "chargePointId",
        "connectorId": 0,
        "siteId": "siteId",
        "teamId": "teamId",
        "occurredAt": "2026-06-26T13:40:00Z"
      }
    ],
    "meta": {
      "itemCount": 0,
      "currentPage": 0,
      "perPage": 0,
      "totalPageCount": 0,
      "totalItemCount": 0
    }
  }
}

json

application/json

Retrieve the comments on an issue.

GET

https://partner-api.monta.com

/api/v1/issues/{issueId}/comments

Required scope: alerts:read

Retrieve the comments on an issue. › path Parameters

issueId

string · required

Retrieve the comments on an issue. › query Parameters

operatorId

integer | null · int64

Retrieve the comments on an issue. › Responses

get-issue-comments 200 response

OffsetBasedResponse_1

AlertComment[] · required

MontaPage.Meta · required

Comment on an issue.

POST

https://partner-api.monta.com

/api/v1/issues/{issueId}/comments

Required scope: alerts:write

Comment on an issue. › path Parameters

issueId

string · required

Comment on an issue. › query Parameters

operatorId

integer | null · int64

Comment on an issue. › Request Body

A comment on an alert or an issue.

CreateAlertComment

body

string · minLength: 1 · maxLength: 5000 · required

Comment body, at most 5000 characters.

Example: Escalated to the site owner.

Comment on an issue. › Responses

post-issue-comment 200 response

A comment left on an alert or an issue.

AlertComment

id

string · required

Id of the comment.

Example: 331

authorName

string · required

Display name of the author.

Example: Jane Doe

body

string · required

Comment body.

Example: Escalated to the site owner.

createdAt

string · date-time · required

When the comment was posted.

Example: 2026-06-26T13:40:00Z

authorId

string | null

Author's user id, if known.

Resolve an issue.

POST

https://partner-api.monta.com

/api/v1/issues/{issueId}/resolve

Required scope: alerts:write

Resolve an issue. › path Parameters

issueId

string · required

Resolve an issue. › query Parameters

operatorId

integer | null · int64

Resolve an issue. › Responses

resolve-issue 200 response

A single operational issue for your operator.

Issue

id

string · required

Id of the issue.

Example: 5510

type

string · required

The issue-type token.

Example: charge_point_offline

AlertScope · required

What an alert or issue is about.

status

string · enum · required

Current status of the issue.

Enum values:

open

resolved

unknown

Example: open

operatorId

integer · int64

Id of the operator this issue belongs to.

Example: 1

teamId

string | null

Id of the team this issue is scoped to, when service-alerts exposes it. Null today.

siteId

string | null

Id of the site this issue is scoped to, when service-alerts exposes it. Null today.

eventCount

integer · int64

Number of events attached to this issue.

Example: 14

firstEventAt

string | null · date-time

Earliest event on this issue, if any.

lastEventAt

string | null · date-time

Most recent event on this issue, if any.

resolvedAt

string | null · date-time

When this issue was resolved, if it has been.

Retrieve the event-source breakdown for an issue.

GET

https://partner-api.monta.com

/api/v1/issues/{issueId}/sources

Required scope: alerts:read

Retrieve the event-source breakdown for an issue. › path Parameters

issueId

string · required

Retrieve the event-source breakdown for an issue. › query Parameters

operatorId

integer | null · int64

Retrieve the event-source breakdown for an issue. › Responses

get-issue-sources 200 response

Sentry-style tag breakdowns aggregated over an issue's events.

IssueSources

IssueSourceBreakdown[] · required

Invoices Messages